If you are having difficulty reading the patch with your phone, please read the following article: What can I do if I cannot read the patch?
If you need further assistance, please contact our technical support. The easiest way to do this is to use the "Contact Support" function in the menu of the STEADYTEMP® app. You can also write us directly via support@steadytemp.health.
If you received any error messages in the app, please attach a screenshot of the error message to your message. This will make finding a solution to your problem easier.
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